> For the complete documentation index, see [llms.txt](https://docs.coherent.global/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.coherent.global/the-spark-assistant/uninstalling-the-spark-assistant.md).

# Uninstall the Spark Assistant

Depending on which operating system is being used, the steps to disable the add-in are different.

### Windows

#### Via Network Share

{% hint style="warning" %}
If you originally installed the Excel add-in from a network file server or from a shared folder, you might need to remove the add-in from that location.
{% endhint %}

1. Open Microsoft Excel and click on the **File** tab
2. Click on **Options** and choose the **Trust Center** tab
3. Click on Trust Center Settings
4. Choose **Trusted Add-in Catalogs** and you will see the Spark Assistant in the list for Trusted Catalogs Table
5. Select the URL for the Spark Assistant and click on **Remove** on the bottom right
6. Once this is done, find the shared folder on your computer that has the manifest file for this add in
7. Delete the file

#### Via Office 365 Admin Account

1. Open your Office 365 account 
2. In the admin center, go to the **Settings** > **Services & add-ins** page.
3. Select the deployed add-in.
4. Click on **Delete Add-In**. Remove the Add-in button on the bottom right corner.
5. Validate your selections, and choose **Remove add-in**.

{% hint style="info" %}
The admin center is getting updated to deployment experience with Integrated Apps . If you don't see the above steps, go to Centralized Deployment section by going to **Settings** > **Integrated apps**. On the top of the **Integrated apps** page, choose **Add-ins**.
{% endhint %}

#### Remove cache

In many cases, when you deactivate an add-in, it is removed from its group on the ribbon. In other cases, to remove the add-in from the ribbon, you may need to restart Excel. If the add-in is still visible to you, this might be due to the Microsoft Excel cache. Delete the contents of the following two folders to disable Excel cache:

```
%LOCALAPPDATA%\Microsoft\Office\16.0\Wef\
```

```
%userprofile%\AppData\Local\Packages\Microsoft.Win32WebViewHost_cw5n1h2txyewy\AC\#!123\INetCache\
```

### MacOS  

#### Via Office 365 Admin Account

1. Open your Office 365 account 
2. In the admin center, go to the **Settings** > **Services & add-ins** page.
3. Select the deployed add-in.
4. Click on **Delete Add-In**. Remove the Add-in button on the bottom right corner.
5. Validate your selections, and choose **Remove add-in**.

{% hint style="info" %}
The admin center is getting updated to deployment experience with Integrated Apps . If you don't see the above steps, go to Centralized Deployment section by going to **Settings** > **Integrated apps**. On the top of the **Integrated apps** page, choose **Add-ins**.
{% endhint %}

#### Remove cache

If the add-in is still visible to you, this might be due to the Microsoft Excel cache. Delete the contents of the following folders to disable Excel cache:

```
~/Library/Containers/com.Microsoft.OsfWebHost/Data/
```

```
~/Library/Containers/com.microsoft.{host}/Data/Library/Caches/ where {host} is the Office application (e.g., Excel)
```

```
~/Library/Containers/com.microsoft.{host}/Data/Library/Application Support/Microsoft/Office/16.0/Wef/ where {host} is the Office application (e.g., Excel)
```

```
~/Library/Containers/com.microsoft.Office365ServiceV2/Data/Caches/com.microsoft.Office365ServiceV2/
```

```
~/Library/Containers/com.microsoft.Office365ServiceV2/Data/Library/Caches/com.microsoft.Office365ServiceV2/
```


---

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