Sign in and sign out

Sign in to Spark

1. Access Spark with the provided login URL. The sign-in page is constructed as https://spark.{environment}.coherent.global/{tenant}. A tenant is a separated part of the computing environment allocated to one client.

2. If your organization has enabled single sign-on (SSO) select the button under Sign in.

3. Otherwise, enter your Email and Password. This account should be assigned either by the Spark tenant administrator from your organization or provided by the Coherent team.

4. To save the sign-in details, select Remember me.

5. The browser will navigate to the Home page.

Sign out of Spark

1. Select the user menu (the top right corner) on the header navigation and select Sign out.

2. Spark will give a warning message that confirms the sign out action.

Reset password

1. If the password has been forgotten or the password reset email has expired, visit the sign-in URL and select Forgot password.

2. Enter your Email and select Submit.

3. Check your email account for an email with the subject line "Reset your password".

4. Select Reset your password.

5. Complete the remaining steps to create a new password.

If the email was not received:

1. Verify the correct email address was submitted.

2. Check your Custom / Junk / Spam mail folders.

3. Add [e-mail] to any email allowlists.

4. Request another password link from the sign-in page by selecting Forgot password.