> For the complete documentation index, see [llms.txt](https://docs.coherent.global/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.coherent.global/integrations/salesforce.md).

# Salesforce

[Salesforce](https://developer.salesforce.com/docs) is a [CRM](https://trailhead.salesforce.com/content/learn/modules/lex_implementation_basics/lex_implementation_basics_setup) system that managers customer data and runs sales and marketing processes. Many Salesforce users rely on external tools like Excel for complex business rules and calculations that drive critical operations. Integrating these calculation engines into Salesforce has traditionally been somewhat challenging. Because Spark transforms Excel logic into RESTful APIs, it significantly simplifies integration with Salesforce.

This guide will walk you through how to build a smooth connection between your Salesforce data and external calculation engines, which can and will help you unlock new possibilities for your business.

<figure><img src="https://res.cloudinary.com/hy4kyit2a/f_auto,fl_lossy,q_70/learn/modules/apex_integration_services/apex_integration_rest_callouts/images/85a94e19a5c09208833eecf5db3e6963_kix.9kv2o729g0ju.jpg" alt=""><figcaption><p>Apex REST Callouts (Source: <a href="https://trailhead.salesforce.com/content/learn/modules/apex_integration_services/apex_integration_rest_callouts">Trailhead</a>)</p></figcaption></figure>

To make things easier to follow, we’ve created two role-specific guides tailored to your needs as a Salesforce user. Choose the guide that is most appropriate for your role!

* [Business user guide](/integrations/salesforce/business-user-guide.md): Ideal for Salesforce admins and users who focus on configuring and managing the frontend experience. This guide emphasizes setup, configuration, and key functionalities without requiring deep technical expertise.
* [Developer guide](/integrations/salesforce/developer-guide.md): Perfect for those looking to dive deeper into the technical aspects of the integration. This guide covers backend development, API interactions, and advanced customization to ensure seamless integration with Coherent Spark.
