> For the complete documentation index, see [llms.txt](https://docs.coherent.global/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.coherent.global/assistant/agent/troubleshooting-agent.md).

# Troubleshooting Agent

Use this page when Agent does not behave as expected. Most issues can be resolved by narrowing the request, continuing the conversation, changing mode, or checking whether Agent has the right workbook context.

## Agent stops before finishing the task

Sometimes Agent may stop while it is still working. You may notice that the **Cancel** button is no longer visible, but the task did not fully finish.

To continue, send a short message such as:

* "Continue."
* "Please continue."
* "Keep going."
* "Resume where you left off."

Agent will use the conversation so far and continue from the last step it understands.

## Agent gives a broad or shallow answer

If Agent's answer is too general, narrow the request. Name the sheet, range, file, issue type, and output format you want.

For example, change:

> Analyze this workbook.

To:

> Review `Forecast!A1:K120` for formula inconsistencies and hardcoded values. Return the top five findings with cell references.

## Agent cannot find the right file or range

If Agent cannot find context, check that the workbook is open, the range is selected, or the file is attached. If you attached more than one file, refer to the file by name or select it with `@`.

For workbook ranges, include the sheet and cell reference when possible.

## Agent asks for approval unexpectedly

Agent may ask for approval before changing workbook content, saved instructions, or areas that already contain data. Review the approval prompt before continuing.

If you only wanted review, switch to read-only mode or say:

> Review only. Do not change the workbook.

## Agent does not continue correctly

If Agent does not continue correctly, briefly restate what it was doing. For example:

> Continue reviewing the workbook for formula issues and pick up from the last finding.

For long conversations, summarize the goal again and tell Agent which prior result to use.

## Still need help?

If the issue continues, contact [Support](/support/faq.md) with the task you attempted, what happened, and any error message you saw.


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.coherent.global/assistant/agent/troubleshooting-agent.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.