Use this page when Agent does not behave as expected. Most issues can be resolved by narrowing the request, continuing the conversation, changing mode, or checking whether Agent has the right workbook context.
Sometimes Agent may stop while it is still working. You may notice that the Cancel button is no longer visible, but the task did not fully finish.
To continue, send a short message such as:
"Continue."
"Please continue."
"Keep going."
"Resume where you left off."
Agent will use the conversation so far and continue from the last step it understands.
If Agent's answer is too general, narrow the request. Name the sheet, range, file, issue type, and output format you want.
For example, change:
Analyze this workbook.
To:
Review
Forecast!A1:K120for formula inconsistencies and hardcoded values. Return the top five findings with cell references.
If Agent cannot find context, check that the workbook is open, the range is selected, or the file is attached. If you attached more than one file, refer to the file by name or select it with @.
For workbook ranges, include the sheet and cell reference when possible.
Agent may ask for approval before changing workbook content, saved instructions, or areas that already contain data. Review the approval prompt before continuing.
If you only wanted review, switch to read-only mode or say:
Review only. Do not change the workbook.
If Agent does not continue correctly, briefly restate what it was doing. For example:
Continue reviewing the workbook for formula issues and pick up from the last finding.
For long conversations, summarize the goal again and tell Agent which prior result to use.
If the issue continues, contact Support with the task you attempted, what happened, and any error message you saw.
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